It is well established that it is at least six
times less expensive to sell to existing customers than new ones.
Research has also shown that just a 5% increase in customer retention
can lead to an increase of 25 - 100% in profits*.
Many organisations are missing out on this profitable
business by failing to take simple steps to update and enhance
their customer and prospect databases. Martrain can help you to
address these data deficiencies and also advise on effective CRM
approaches through CRM consulting.
See also:
B2B data verification &
enhancement | CRM Services
* (Source: Bain & Co)
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